1. Introduction
Welcome to Prisha Creation. This website is owned and operated by Prisha Creation. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing, browsing, or making a purchase on our website, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, please do not use our website.

2. Products and Services
Prisha Creation is an e-commerce platform that sells women’s and kids’ accessories, including but not limited to handbags, cling bags, school bags, bottles, clutches, and home designer items. All products are subject to availability. We reserve the right to discontinue any product at any time.

3. User Account and Responsibilities
To purchase from our store, you may need to create an account.

  • You are responsible for providing accurate and complete information during the registration and checkout process (e.g., name, email address, shipping address).

  • You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

  • You agree to notify us immediately of any unauthorized use of your account.

  • You agree not to use the website for any illegal or unauthorized purpose.

4. Ordering and Payment

  • Pricing: All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST). Prices are subject to change without notice.

  • Payment Gateway: All payments for our products are processed securely through our third-party payment gateway partners (e.g., Razorpay, PayPal). Prisha Creation does not store your full credit card or bank account details.

  • Payment Issues: We are not responsible for any payment failures arising from issues with your payment method, internet connection, or the payment gateway. However, if an amount is deducted from your account for a failed order, our support team will assist in resolving the issue within a reasonable timeframe.

5. Shipping and Delivery

  • Processing: We endeavor to process and ship all orders within [e.g., 2-3 business days] of order confirmation.

  • Delivery Timelines: Estimated delivery times are provided for reference only and are not guaranteed. Prisha Creation is not liable for any delays in delivery caused by courier partners, weather conditions, customs, or other unforeseen circumstances beyond our control.

  • Shipping Address: You are responsible for providing the correct and complete shipping address. We are not responsible for products lost or undelivered due to an incorrect address provided by the user.

6. Returns, Refunds, and Exchanges
Please refer to our detailed Return & Refund Policy for comprehensive information on eligibility, process, and timelines for returns, refunds, and exchanges.

7. Intellectual Property
All content on this website, including but not limited to product designs, images, logos, graphics, text, and the overall website design, is the intellectual property of Prisha Creation and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.

8. Limitation of Liability

  • Prisha Creation provides products on an “as is” basis. While we ensure high-quality images and accurate product descriptions, there may be slight variations in color or design due to monitor settings and handmade nature of some products.

  • To the fullest extent permitted by law, Prisha Creation shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the website or products purchased.

  • Our total liability for any claim arising from your order shall not exceed the total value of the order in question.

9. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms, or your use of the website shall be subject to the exclusive jurisdiction of the courts located in [Insert Your City, State, e.g., Ahmedabad, Gujarat], India.

10. Changes to Terms
We reserve the right to modify, update, or replace these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Us
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact us at:

  • Email: support@prishacreation.com