Please read our policy carefully before making a purchase.

No Cancellation Policy

Once an order is placed, we do not accept cancellations. This helps us maintain our efficient order processing system and ensures timely delivery to all our customers.

No Refund Policy

All sales at Prisha Creation are final. We do not offer cash refunds on any purchases made through our website or other platforms.

Exchange Policy

We understand that sometimes products may not meet your expectations. In such cases:

  • We offer an exchange option for products with manufacturing defects or damage during shipping
  • Exchange requests must be made within 7 days of receiving the product
  • The product must be unused, unworn, and in its original packaging with all tags attached
  • Customer is responsible for return shipping costs

How to Request an Exchange

  1.  Email us at support@prishacreation.com with your order number and clear photos showing the issue
  2. Our team will review your request within 48 hours
  3. If approved, we will provide instructions for returning the product
  4. Once we receive the returned item, we will process your exchange

 

We appreciate your understanding and support. At Prisha Creation, we strive to ensure that every purchase leads to customer satisfaction.